Frequently Asked Questions
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What makes Grateful Hearts candles unique?
Each candle is hand-poured in small batches us
Created to enhance your wellness rituals, our candles support breathwork, meditation, and stress relief, aiding you in cultivating mindfulness and enriching your self-care and holistic wellness journey. Each candle is hand-poured, plant-based, and infused with pure organic essential oils.
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Are your candles and wax melts vegan and cruelty-free?
Yes. All our products are made using plant-based wax and ethically sourced ingredients — never tested on animals.
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How do I care for my candle?
For the best burn:
• Trim your wick to around 5mm before each light.
• Allow the wax to melt evenly to the edges before extinguishing.
• Never leave a burning candle unattended.
• Keep away from drafts, pets, and children. -
Why are wellness rituals important?
Wellness rituals create sacred pauses in our day — Lighting a candle can become more than smelling nice; it’s an act of mindfulness that reminds us to slow down, reset, and return to gratitude. Each Grateful Hearts candle is crafted to support these small yet powerful rituals of self-care and reflection.
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Where do you ship?
We currently ship within the UK only. Orders are carefully packed and dispatched within 3–5 working days.
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My candle arrived damaged — what should I do?
We’re so sorry! Please email us with your order number and a photo of the damage within 48 hours, and we’ll replace it as soon as possible.
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