Frequently Asked Questions

  • What makes Grateful Hearts candles unique?

    Each candle is hand-poured in small batches us

    Created to enhance your wellness rituals, our candles support breathwork, meditation, and stress relief, aiding you in cultivating mindfulness and enriching your self-care and holistic wellness journey. Each candle is hand-poured, plant-based, and infused with pure organic essential oils.

  • Are your candles and wax melts vegan and cruelty-free?

    Yes. All our products are made using plant-based wax and ethically sourced ingredients — never tested on animals.

  • How do I care for my candle?

    For the best burn:
    • Trim your wick to around 5mm before each light.
    • Allow the wax to melt evenly to the edges before extinguishing.
    • Never leave a burning candle unattended.
    • Keep away from drafts, pets, and children.

  • Why are wellness rituals important?

    Wellness rituals create sacred pauses in our day — Lighting a candle can become more than smelling nice; it’s an act of mindfulness that reminds us to slow down, reset, and return to gratitude. Each Grateful Hearts candle is crafted to support these small yet powerful rituals of self-care and reflection.

  • Where do you ship?

    We currently ship within the UK only. Orders are carefully packed and dispatched within 3–5 working days.

  • My candle arrived damaged — what should I do?

    We’re so sorry! Please email us with your order number and a photo of the damage within 48 hours, and we’ll replace it as soon as possible.